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Magic runs
in the family.
AirPods deliver an unparalleled listening experience with all your devices. Every model connects effortlessly and packs rich, high-quality sound into an innovative wireless design.
Apple debuted a brand-new iPad today at its education-themed press event in Chicago. It’s not any cheaper than the lowest-cost iPad you could have already purchased ($329), but you can score a. Apple has a new promotion where purchasing various iPads or Macs will score you a free pair of AirPods—regular AirPods, mind you, unless you want to pay an extra $90 for a discounted AirPods Pro. (1) Testing conducted by Apple in February 2019 using preproduction AirPods (2nd generation), Charging Case, and Wireless Charging Case units and software paired with iPhone Xs Max units and prerelease software. The playlist consisted of 358 unique audio tracks purchased from the iTunes Store (256-Kbps AAC encoding). Volume was set to 50%.
AirPods Pro
AirPods Pro
AirPods
Universal
Always on
Up to 5 hours2
More than 24 hours4
Wireless Charging Case or Standard Charging Case included
AirPods Max
Say it in a way
only you can.
Discover new engraving options for AirPods. Mix emoji, text, and numbers.
Get 3%
Daily Cash
back
with Apple Card.
And pay for your new AirPods over six months, interest‑free when you choose Apple Card Monthly Installments.
Learn moreLearn more about AirPods service options, warranty, and pricing in the United States.
How do I get service for my AirPods?
Bring them in.
Set up an appointment at an Apple Store or an Apple Authorized Service Provider. You’ll need your serial number, so be sure to bring your Charging Case, proof of purchase, or original AirPods box along with your original AirPods.
Contact Apple Support.
You can also talk with an Apple Support advisor by phone. The serial number of your case is on the underside of the lid. If your AirPods are connected to your iOS device, you can also go to Settings > General > About > AirPods for the serial number.
How long will it take?
You should receive your replacement AirPods or Charging Case within a week.
How much does it cost to service my AirPods?
If you need service for your AirPods or Charging Case, there's no charge if the issue is covered under the Apple One Year Limited Warranty, AppleCare+, or consumer law.
The prices for damage, battery service, and lost AirPods shown here are for service by Apple. Pricing and terms might vary at other service providers.
Damaged AirPods
If one or both of your AirPods or Charging Case need replacement because of physical damage, you can replace each damaged item for an out-of-warranty fee.
If your AirPods are covered by AppleCare+ for Headphones, you’ll pay only an AppleCare+ service fee per incident.
| AirPods Max | AppleCare+ fee (each incident) | Out-of-warranty fee |
|---|---|---|
| AirPods Max | $ 29 | Ask your service representative |
For AirPods Max, the out-of-warranty price depends on the type of repair. Ask your service representative for an estimate.
| AirPods Pro | AppleCare+ fee (each incident) | Out-of-warranty fee |
|---|---|---|
| AirPods Pro | $ 29 | $ 89 each |
| Wireless Charging Case for AirPods Pro | $ 29 | $ 89 |
| AirPods | AppleCare+ fee (each incident) | Out-of-warranty fee |
|---|---|---|
| AirPods | $ 29 | $ 69 each |
| Charging Case | $ 29 | $ 59 |
| Wireless Charging Case | $ 29 | $ 69 |
All prices are in U.S. dollars. Out-of-warranty fees are subject to tax and a shipping fee of $ 6.95.
Battery service
If your battery has an issue that’s covered by the Apple Limited Warranty, AppleCare+, or consumer law, we’ll service it for no additional cost. Our warranty doesn’t cover batteries that wear down from normal use. We offer out-of-warranty battery service for a fee.
If your product is covered by an AppleCare plan and the battery holds less than 80 percent of its original capacity, you will get battery serviceat no additional charge.
| AirPods | Covered by AppleCare+ | Battery service fee |
|---|---|---|
| AirPods Max | $ 0 | $ 79 |
| AirPods / AirPods Pro | $ 0 | $ 49 each |
| Charging Case, Wireless Charging Case (all) | $ 0 | $ 49 |
All prices are in U.S. dollars. Out-of-warranty fees are subject to tax and a shipping fee of $ 6.95.
Not sure if you have a battery issue? Get help charging your AirPods.
Lost AirPods
Did you lose an AirPod or your Charging Case? You can buy a replacement for a left or right AirPod or the Charging Case. Your replacement will be new. See the replacement fees in the chart, below. AppleCare+ for Headphones does not cover lost or stolen AirPods.
| AirPods Pro | Lost fee |
|---|---|
| AirPods Pro | $ 89 each |
| Wireless Charging Case for AirPods Pro | $ 99 |
| AirPods | Lost fee |
|---|---|
| AirPods | $ 69 each |
| Charging Case | $ 59 |
| Wireless Charging Case | $ 79 |
All prices are in U.S. dollars. Out-of-warranty and lost fees are subject to tax and a shipping fee of $ 6.95.
Not sure if it’s lost? Locate lost AirPods.
Replace a lost AirPod
Replace a lost Charging Case
AirPods Pro ear tips
If your AirPods Pro ear tips have an issue that’s covered by the Apple Limited Warranty, they can be replaced for no charge. Contact Apple Support.
If you lose them or you want extra ear tips, you can buy two new pairs of ear tips through the Apple Online Store. If you order them through the Apple Online Store, there’s no shipping fee.
Apple Store Airpods Pro
AirPods and AppleCare+
AppleCare+ gives you expert technical support and hardware coverage from Apple, including accidental damage protection. Each incident of accidental damage is subject to a service fee. Just return your damaged AirPod(s) and/or damaged Charging Case to us, which counts as one incident. We’ll replace the damaged items.
If you don't have AppleCare+, you'll pay the out-of-warranty fee.
Apple Limited Warranty and proof of purchase
The Apple Limited Warranty covers your iPhone and Apple-branded accessories against manufacturing defects for one year from the date you bought your product. The Apple Limited Warranty is in addition to rights provided by consumer law.
Our warranty doesn't cover damage caused by accidents or unauthorized modifications. See the warranty for complete details. You can check your coverage status online and update your proof-of-purchase information if there's an error in our records. If our warranty, your AppleCare plan, or consumer law don't cover your repair, you'll pay out-of-warranty fees.
Consumer law
Apple Education Free Airpods
Your country or region might have consumer-protection laws for some repair issues. Learn more about your consumer law rights.
Our guarantee after service
Apple Education Store Free Airpods Pro
We guarantee our service, including replacement parts, for 90 days or the remaining term of your Apple warranty, whichever is longer. We offer this when you get service from us or from an Apple Authorized Service Provider. This is in addition to rights provided by consumer law.